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Heart Of The Matter: Treating The Disease Instead Of The Person.

A 56-year-old man is having lunch with his wife at a seafood restaurant just outside Boston when he develops crushing chest pain. He refuses an ambulance, so the man's wife drives him to the ER. What happens next says a lot about the difference that being a doctor or a patient can make in how one feels about the health care system.

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Dr. Sears Comments:

Dr. Barry Sears

Interesting contrast of points of view. Perhaps the man should have taken the ambulance to get the perception of more personal attention. Of course, his wife probably got him to the hospital faster.

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